This course is designed to offer the important of customers in an organization and know-how to create excellence Customer Service as organization culture
The learning outcomes are as follows:
To learn about Customer Service Excellence in an organization
To offer the know-how about Customer & Customer relationship management, Service Vs Customer Service, Quality Service Delivery
Targeted Learners – Supervisors/ Managers/ potential managers/ owners
U Myo Min
Myo Min is the Founder & CEO of PS Business School who have several years of management training experiences. He worked as Marketing Manager of International Non-governmental Organization; Marie Stopes International (Myanmar) and Chief Operating Officer of Blazon (Mandalay) and Operation Manager and Wholesales Manager of Blazon (Yangon) Supermarket Food Section, and Human Resource Manager of Giordano.
He passionately introduced the very first Business Plan competition in Myanmar at 2010 and initiated lots of youth and societal development activities. Myo Min is the Chartered Marketer and Fellow Member of (CIM-UK) and Honorary Fellowship from (ABE-UK). He is also the member of National SME Agency and speaker of Channel 7, Road to Success program. He has also organized the Program at “Ruby FM on Conversation with HR Personnel and Smart SME talk with SMEs.
Myo Min has also been passionately promoting Quality Education and published a book “My expected Education”in 2019.
U Myo Min